Strategic Plan
The 2005 - 2009 Strategic Plan is the department’s promise that improvements in customer service, efficiency, and accountability will continue. The Plan is the roadmap for how we will get there.
The Missouri Department of Revenue interacts with every Missourian. Whether you are paying your taxes, registering or titling your vehicle, or renewing your driver license, you deserve a department that delivers what it promises, uses technology to serve you, and is efficient and responsible. Put another way, you deserve to be treated as a valued customer.
